Frequently Asked Questions
Everything you need to know about our collections, your order, and caring for your Coco Bloom pieces.
How do I choose the right size?
Please refer to our size chart below before placing your order. If you find yourself between sizes, we recommend choosing the larger size for a more comfortable fit and graceful drape.
| Size | Bust (cm) | Waist (cm) | Hips (cm) |
|---|---|---|---|
| 32 | 76–79 | 58–61 | 84–87 |
| 34 | 80–83 | 62–65 | 88–91 |
| 36 | 84–87 | 66–69 | 92–95 |
| 38 | 88–91 | 70–73 | 96–99 |
| 40 | 92–95 | 74–77 | 100–103 |
| 42 | 96–99 | 78–81 | 104–107 |
| 44 | 100–104 | 82–86 | 108–112 |
| 46 | 105–109 | 87–91 | 113–117 |
| 48 | 110–115 | 92–97 | 118–122 |
| 50 | 116–121 | 98–103 | 123–127 |
How do I care for my garment?
Most of our pieces are designed to last beautifully with gentle care. We recommend hand washing in cold water or using a delicate machine cycle inside a laundry bag. Line dry away from direct sunlight and iron on a low setting when needed.
What is your shipping policy?
Orders are thoughtfully prepared within 1–2 business days and typically arrive within 5–7 business days depending on your location. You can find complete details on our Shipping & Delivery page.
Can I return or exchange a product?
Absolutely. We want every Coco Bloom piece to feel truly right for you. Unworn and unwashed items with their original tags may be returned or exchanged within 14 days of delivery. Please visit our Return & Exchange Policy page for full details.
Do you offer custom sizing or alterations?
At the moment, our debut collection is offered as ready-to-wear. However, we’re always happy to hear thoughtful requests and explore possibilities for future collections. You’re welcome to reach out through our Contact page.
When will you release new collections?
Our atelier is continuously developing new silhouettes, fabrics, and thoughtful wardrobe pieces for women and children. Future collections will emerge gradually, always guided by timeless ease, comfort, and intentional craftsmanship.
What payment methods do you accept?
We accept all major credit and debit cards, along with trusted secure payment gateways. Your payment details are encrypted for safety and are never stored by us. If you have any billing questions, our support team is always happy to assist.