Privacy Policy

Last Updated: May 2026

Coco Bloom Atelier (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from coblm.co.uk.

1. Information We Collect

We may collect the following types of information:

• Personal details such as your name, email address, phone number, and billing or shipping address.
• Payment information processed securely through trusted payment providers.
• Account details if you create an account on our website.
• Technical and browsing information such as your IP address, browser type, device information, and pages visited.

2. How We Use Your Information

Your information may be used to:

• Process and fulfil your orders.
• Provide customer support and respond to enquiries.
• Send order confirmations, delivery updates, and marketing emails if you choose to subscribe.
• Improve our website experience, products, and services.
• Comply with legal and regulatory obligations.

3. Sharing Your Information

We never sell or rent your personal information.

We may share necessary information with trusted third parties including:

• Payment processors to securely handle transactions.
• Shipping and courier partners to deliver your orders.
• Legal or regulatory authorities where required by law.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content. You may manage cookie preferences through your browser settings at any time.

5. Data Retention

We retain personal information only for as long as necessary to fulfil orders, provide services, maintain records, or comply with legal obligations.

6. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Request deletion of your personal data.
• Object to certain processing activities.
• Withdraw consent from marketing communications at any time.

To exercise your rights, please contact us at contact@coblm.co.uk.

7. Security

We implement appropriate technical and organisational measures to help protect personal information from unauthorised access, misuse, disclosure, or loss.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will appear on this page with the revised date.

9. Contact Information

• Email: contact@coblm.co.uk
• Address: Coco Bloom Atelier Ltd, 128 City Road, London, EC1V 2NX, United Kingdom.